WORKSHOPS+&+SEMINARS

Management Training, Management Development and Leadership Development Courses
1. Senior Management & Organizational Change 2. Human Resources 3. Management & Supervision 4. Finance & Budgeting 5. Sales & Customer Service

The Architecture of Change Leadership Skills Strategic Planning in an Uncertain World Balanced Scorecard and Performance Management Implementing Total Quality & Business Improvement Benchmarking for World-Class Performance Building Cross-functional Teamwork Improving Operational Effectiveness
 * Senior Management & Organizational Change**

Essentials of HR Succession Planning Managing the Training Function Training Design and Needs Assessment Course development Training Evaluation Measuring Return on Training Presentation skills
 * Human Resources**

The New Manager Coaching & Counseling Problem Solving Resolving Conflict Managing Performance Project Management Sales & Customer Service Teams Time Management Communicating Effectively Effective Negotiations Facilitating Meetings
 * Management & Supervision**

Finance Fundamentals Budgeting Fundamentals Financial Planning & Control Financial Analysis
 * Finance & Budgeting**

Selling Skills Sales Management Customer Service
 * Sales & Customer Service**